Keep karaoke entertainment held in a respected position by honoring proper business etiquette and practices.  Never degrade the industry or the people it attracts, whether working participants or patrons.  Keep it professional.

It is very important not to publicly criticize another company.  Respect other companies, friend or foe, in the presence of management or singers.  They are all potential future clients and karaoke supporters.  You may explain your company’s assets, but do not compare.  Allow the client to do the comparing.

Only approach establishments that do not have karaoke entertainment for “cold” contact sales calls or visits.  If you find that they already have karaoke entertainment, inquire who the hosting company is and then thank the establishment for their time and support of karaoke as a choice for entertainment.  Then contact the hosting company, letting them know that you did approach the location without knowledge they already had karaoke entertainment and that you left.  Never ask what they are paying the existing karaoke company or comment about the other company’s performance.  You may leave a business card with the location should they find themselves without entertainment in the future, but do not discuss any possibilities until they no longer have entertainment.

When approached by an establishment that already has karaoke entertainment seeking information about your company and price scale, make sure the establishment knows you will be contacting the existing company.  You may discuss your company, but do not compare it to the existing company.  Do not accept the gig until the other company is brought into the communication and has the opportunity to redeem their position.  Should circumstances not be improved, you are able to take the gig after the establishment has given notice to the existing company.  Existing companies should have the opportunity to rectify their working situation with the client before you step in.

Never cut your current pay scale to under bid a competitor.  Set your competitive prices within the set scale for local show rates and within your own company’s current worth and size.  This does not mean cut any start up specials you normally run and does not apply to your rate for smaller venues that cannot support scale prices (we all have our charitable situations).  It only hurts the industry when you take less than scale or what the establishment previously was paying for karaoke.  (This us Article is not setting prices for small companies, but asking for ethical behavior and to promote higher pay scales for karaoke as the companies grow)

Be forthcoming to all Alliance members about business practices, fair or unfair, by establishments and management.  This may avoid uncomfortable situations and create a better working environment for the new show. 

Starting a new company is not an excuse to take existing shows, even if while working for the original company, you booked the show.  A buy-out agreement is the best course of actions should the establishment want to continue on with you.  Otherwise, refer to Article 4. 

Do not bring promotional information into another company's existing show or account. You may produce a business card, but not show listing flyers or promotional packages.  If asked by patrons for your information, have them contact you away from the establishment or account.  Do not hand out information during another company’s show, without the prior permission of the KJ, and then, only discretely.

Never approach an establishment that has karaoke to obtain a booking for another night.  The account belongs to the existing company.  You may discuss this with the existing karaoke company and them to consider sharing the account.  If approached by the establishment, immediately contact the existing company.  Allow them to cover the addition night requested or bring you into the account.  This is permissible, however, with the current company's prior permission. 

Do not dictate business practices to other companies unless asked.  Allow the Alliance to bring guidelines to their attention.  Remember only Alliance members truly follow our codes.  It works best if others join the Alliance and accept proper business etiquette.

Bring grievance issues to the Alliance through the existing Ethics Chairperson and allow the Ethics Committee to investigate and rule on the issue.  Do not publicly discuss these matters either with the offending company, patrons or club management.